Report incidents to Liz Matheson at Churches of Christ Insurance on 03 9488 8800, or get started with our forms.

What you should do if a claim arises

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If you are overseas and covered by Business Travel Insurance, use this policy number and international emergency phone number anywhere in the world

 

Property Claims:

  • Take photos of any damage
  • Report burglary, theft or malicious damage to the police
  • Get a copy of the police report
  • Complete a claim form and return it to Liz
  • Take steps to prevent further damage or loss occurring, such as removing water, replacing locks or broken windows
  • For other types of repairs, get at least two quotes

 

Liability Claims:

  • Notify Churches of Christ as soon as possible
  • Complete a liability claim form and return it to Liz

 

Personal Accident Claims:

  • Provide medical assistance to any injured persons
  • Notify Churches of Christ of the accident
  • Complete a personal accident claim form and return it to Liz

 

Motor Vehicle Claims:

Motor vehicle claims are handled a little differently as below:

  • Ring the Vero claims line on 1800 222 043, quoting policy no. MSL013514749
  • Note that motor vehicle claims are subject to a $500 excess

 

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Churches of Christ Insurance is dedicated to facilitating a simple and efficient claims process for our members. Please get in touch if you have any queries or issues to bring to our attention.